Privacy Policy

OUR PRIVACY POLICY

Softomation Africa its divisions, affiliates and subsidiaries respects the privacy and the integrity of any information that you provide in the use of our website and System. This Privacy Policy explains our policy regarding the collection, use and disclosure of your information.

This Privacy Policy will be continuously assessed against new technologies, business practices and our user’s needs. As we update, expand and diversify our products and services, this Privacy Policy will evolve as we progress.

Application of This Policy

At Softomation Africa, we are committed to protecting the privacy of our users, which is why we do not sell or rent any personal information or personally identifiable information regarding our users to any third party. We hope this Privacy Policy will answer your questions regarding how we treat personal information gathered from visitors to our Websites and users of our System.

What is Personal Information?

For the purpose of this Privacy Policy, personal information means information that can be used to identify and contact you, specifically your name, address, e-mail address, country of residence, as well as other information when such information is combined with your personal information (e.g. name of education institution, student ID, grades, cell-phone number). Personal information does not include "aggregate" information, which is data we collect about the use of our Websites and our System. Our privacy policy does not restrict or limit our collection and use of aggregate information.

Consent

You acknowledge and agree that by accessing our Websites or using our System you fully understand, accept and voluntarily consent to the collection, use, retention and disclosure of personal information in accordance with this Privacy Policy. It is always your choice whether or not you provide us with your personal information; however, a decision to withhold personal information may restrict or prevent us from providing you with a particular product or service. We will only collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by applicable law or regulatory requirement.

Use of Your Personal Information

You acknowledge that Softomation Africa Ltd may use personal information that you voluntarily disclose to us to:

  • Provide you with information about new products, services, newsletters, informative e-mails, and research on future product ideas or improvements;
  • Assist us in creating or providing content that is relevant to you;
  • Provide you with special offers that may be of interest to you and to improve your experience on our Websites or with our System;
  • Assist us in creating better products and services to meet your needs;
  • Allow you to purchase and download products, obtain access to the System or otherwise engage in activities you select;
  • Provide you with technical support;
  • Help you quickly find software, services or product information important to you;
  • Send transaction related communications such as welcome letters, and product/service order confirmations. Softomation Africa may also send you surveys or marketing communications to inform you of new products or services or other information that may be of interest; and
  • Restrict the availability of some of the products, services and content to certain parts of the world, where required for legal reasons, by using your address, IP address and other information in order to enforce those restrictions.
  • You may always choose not to provide personal information, but if you so choose, our products and System may not be available to you. You agree that you are under no obligation to provide us with this information and can access many aspects of our Websites without providing us any personal information.
  • While using the System and Websites, you may have opportunities to post reviews or other personal information in public forums at your own discretion. Please understand that when you post such information, it is made public and is not subject to this policy. You should exercise caution when deciding to disclose any personal information in a public available forum such as the Web site and agree to indemnify Softomation Africa for any damages or claims resulting from any of your postings.

Softomation Africa is not obligated to monitor postings and at its discretion remove any content submitted.

Disclosure of Your Personal Information

Except as otherwise disclosed to you, Softomation Africa will not sell or rent your personal information to any other party and will only use and disclose your personal information for the purposes for which it was collected as described in this Privacy Policy. However, you agree that Softomation Africa may disclose your personal information in the circumstances set out below:

  • Softomation Africa shall not disclose your personal information with your prior
    written consent;
  • Softomation Africa may be required by law to disclose personal information
    without your consent in the event of emergency or where you have engaged in
    an illegality or when required by government or other legal authority;
  • Softomation Africa may also disclose personal information to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that, where appropriate, any party to whom the information is disclosed is bound by agreements or obligations, and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise; or
  • Softomation Africa may share your personal information with service providers
    who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, collect debts, to provide data storage, to host Websites, to fulfill orders, to assist in direct marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need only as necessary to provide services to us. Each company is bound by agreement or obligations with Softomation Africa to implement and maintain reasonable security procedures and practices in order to use and disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise…

How Long We Keep Personal Information?

Softomation Africa maintains information about you for as long as we provide service to you and longer for related business activities. After information is no longer necessary for our business purposes, we destroy the information unless there is an outstanding request or written order to preserve the information or as necessary to meet legal, regulatory, insurance and audit requirements.

Privacy Policy Information

If you have any questions about this Privacy Policy or concerns about how we manage your personal information, please contact us by post or email at:
info@softomationafrica.com
P.O Box 41 – 00502,
Eternity Center Offices,
Karen – Nairobi.

Hyperlinks

Our Websites are connected by "hyperlinks" to other Websites. You acknowledge and agree that Softomation Africa makes no representation, warranty, covenant, or claims and Softomation Africa expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party website or resource accessible by hyperlink from our Websites. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that Softomation Africa monitors, endorses or exerts any control over such website or linked resource whatsoever. You agree that Softomation Africa provides these hyperlinks to you only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by Softomation Africa of any such website or linked resource whatsoever.
When you leave our Websites, you acknowledge and agree that our terms and policies do not govern your access to, and use of, other Websites. You acknowledge our
recommendation to review the applicable privacy and data gathering practices, of any
website or linked resource to which you navigate from our Websites.

Social Media Widgets

Our website may include Social Media Features, such as the Face book button and Widgets, such as the Share this button or interactive mini-programs that run on our Web site. These features may collect your IP address, which page you are visiting on our Web site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.